Eric and his team are amazing! Brought my car here due to my check engine soon light turning on and they were able to get my car fixed within a day! I also didn’t know I was due for an oil change so I was lucky to get a few things fixed at once! They are super nice and know what they’re doing. Eric and his team are professional, nice and makes the whole process stress free. You’ll be in good hands here. Definitely coming back for future services! Thanks BYOC!
I took my car to a different shop and they said they couldn’t fix it. I brought it to BYOC and not only did they fix it they made sure the car was in working order before I picked it up. They are extremely professional, the work is outstanding and they are in constant contact with you so you know exactly what is happening with your car. I’m a new customer for life. Thank you BYOC.
Today, I brought my Audi A3 to BYOC due to vibration issues. From initial interaction to closing, Eric and his team provided excellent customer service experience. The process was effortless, and a refreshing change of pace to find respectable mechanics. Yes, there’s a diagnostic fee, but your car is in good hands. Definitely recommend BYOC!
Recently took my ’04 Honda CR-V with 153k here for pre-purchase inspection, Eric received me very professionally and got my inspection done quick. Brought it back to fix my front struts and tune-up. drives like new now, and hope I will drive it until 200k+
My Mini Cooper had a severely worn out transfer case after finding out about the issue from the dealership. On recommendation from a friend, I took the Mini to have its transfer case replaced. Eric and his team were incredibly helpful and very responsive by keeping me up to date with the status of the replacement and service as well as answering any additional questions.
During the replacement, I remembered that the dealership had indicated that there was another issue and I asked Eric to see if I could quickly add on this extra service since it was already at the shop. Eric handled the last minute additional request amazingly. He let me know that they could do the work with no issue. His team conducted tests and inspected the part and notified me that there were no issues at all.
When I picked up the car, it ran like new. I am extremely happy with their service and would highly recommend going to BYOC. I will definitely being going back to either service or conduct other work on my Mini!
I had lost my coolant lid somewhere deep inside of the car and needed my fairing removed. We looked up the nearest shop and called BYOC where Eric picked up the phone and had no hesitation with assisting us. He got the lid out within 10 minutes and we were out the door! Highly recommended
Came in for some belt replacements. Looked at my van real quick to diagnose and explained what I needed. Upfront pricing before the work even started. Parts I needed were ordered immediately, delivered, and installed.
Super friendly and professional service. Very clean waiting area.
Excellent service. I came in to get my tail light fixed. I was in an out in minutes. Thanks again!
You have to understand, this is not the place for you if your feelings are easily hurt or if you walk in clueless. This is definitely the place to go if you want fast, quality work at a price point that puts Costco to shame. Get on Google, research a bit about tire sizing and figure out what works best for your car and needs, let Philip know and he will hook you up.
Great service from Eric! Thanks for fixing our car – tension and idler pulleys and replacing the alternator.
I needed my breaks and tires fixed before my trip to LA & I last minute found this shop. Eric was extremely helpful from the moment I called him on the phone and right away he said to come in & he’ll check it out. I arrived and in less than five minutes he checked my car and fixed the problem. Extremely great customer service, I left happy! Will definitely be coming back here.
BYOC has changed their name and ownership but their high quality services remain the same. Came here for a simple oil change and the new owner Eric was quite knowledgeable on explaining what motor oil was best for my car. He was also transparent on the labor rates of other garages around the area which I appreciated.
I brought in my car on very short notice and they were able to get me a diagnosis and quote the same day. Eric was very responsive and explained everything in great detail. I’m very happy with the service and if I ever have future car trouble, this will be my first stop!
I wanted to wait a couple of days before I wrote a review to make sure my AC was fixed and not just temporarily working.
2014 Subaru Impreza Hatch base model
I took my car into Subaru in San Jose off Capitol with an AC issue. When on it would randomly blow hot air, and when off it would randomly blow cold air. Long story short, I had to go back to Subaru twice to “fix” this issue. On the final visit, they assured me it wasn’t my compressor and they fixed the problem. On my drive home, I experienced the same problem I was having to begin with. By this point, I was pretty frustrated and had wasted a bunch of my time for nothing. I took my car to get a quote at a local body shop. They quoted me the cost to fix. Low and behold it was my compressor, however, their charges were so erroneous I had to get a second opinion. I Yelped different auto shops and reached out to Eric at BYOC. I send him an email outlining my problem, frustration, as well as sending all the document of past work from Subaru along with the new quote. He was compassionate and understanding. Not only was the price he gave me about $600 less than the other place, but he also fixed my problem in only 4 hours of drop off.
Super happy, my AC now blows cold air when on and stays off when off. Thank you!
Great first time experience after new management.
Unfortunately, I had to come yesterday after my Mini Cooper S decided to make a weird ‘put put’ noise and decreased engine output from accelerating a bit aggressively. Luckily, I was able to come in BYOC and had a pleasure to speak to, Eric. His shop was closing soon so I let the vehicle with them overnight and first thing in the morning I was left with a message stating that the car had one faulty ignition coil so after he confirmed with me, the car was ready before noon.
Overall, Eric is very knowledgeable and is an expert in a variety of car brands and one of them are Mini!